Office Policies
If you have any questions about our office policies, please call 910-491-2437 during business hours.
Appointments
At our office, we know that your time is important. If you are a new patient, please arrive at our office 30 minutes prior to your scheduled time. For your convenience you may download all the new patient forms and complete them ahead of time and bring them with you to your first appointment.
If you are a returning patient we ask that you arrive at least 10 minutes before your scheduled appointment. This extra time allows us to get you through the check in process and update any information that is needed.
Cancellations
We realize unexpected circumstances arise and you cannot keep your appointment. If this occurs, we ask that you give us 24 hours notice to cancel or reschedule your appointment.
Unless canceled at least 24 hours in advance for office visit, our policy is to charge $25.00 for two consecutive missed office visit appointments. Insurance companies will not cover these charges so it is extremely important to keep your scheduled appointments.
Payment Options
We accept both Debit Cards and Credit Cards (Visa, Master, and Discover), Cash and Personal Checks made payable to "Carolina Child Neurology".
Patient Referrals
If you would like to refer another patient, please complete our referral form.
Insurance
We are participating providers with all major insurance plans including Tricare, all co-pays and deductibles are due at the time the services are rendered. Carolina Child Neurology, PLLC will file your insurance claim. HOWEVER, it is the patient's responsibility to provide our office with current insurance information and signed authorization giving us consent to file your insurance claim.
We do see patients that are "self-pay" or uninsured. However we require full payment at time of visit.